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8:00am : 100:00pm Mon-Sun 
FAQ’s
Have Questions?
Below are general questions and answers that are most common for customers to have or ask. If you have any addition questions outside of the ones provided, please feel free to contact us for further info.
What is your warranty policy?
We stand behind the quality of our workmanship and aim to ensure every customer is satisfied with the service received. Please contact us to discuss any concerns about completed work and the warranty terms applicable to your project.
Do you use the cheapest products or parts?
We focus on selecting suitable materials and parts that balance quality, reliability, and value. Our goal is to provide dependable results rather than simply choosing the cheapest available option.
What areas do you serve?
Arks coverage area includes the Greater Des Moines area: West Des Moines, Clive, Beaverdale, Johnston, Ankeny, Norwalk, indianola depending on workload and availability.
How can I keep track of my service?
You don’t have to depend on constant direct contact with us, for your convienence, you can easily set up your own hub when you are on our website by clicking on the Get a Quote button or the form at the bottom of the first page. The will give you a quick form to fill out and is the start of your hub. Once there, you can see all your past & present orders and when you have made payments or what payments are due. You can request work or additional services which we are able to follow up with you on.
Are there any services you don’t cover?
Sure, we don’t do everything but on the small occasion that we don’t, we have the connections to get the job done. An example is we don’t do home additions but we can connect with individuals that do these specialized services and team up to get your project(s) completed.
How far in advance should I schedule a service?
This depends on how many customers we have scheduled previously, and how large or small the projects are that are scheduled. Every effort is made to get to all of our customers and we generally have emergency services on Saturday between 8 – 12.
Is there an easy way to access my information?
You don’t have to wait to have us print out and deliver or e-mail your information. Its right at your fingertips, you will be able to access your information on-line anytime.
Are you insured?
If for some reason we need it, we are insured to cover any unforeseeable issues.
142 S. 11th St. West Des Moines, IA 50265
service@arkhandymanservice.com